Summary of Tentative Agreement
CWA District 6 and AT&T Mobility
Compensation
· Wage Increases
2008 3.00% Effective 2/24/2008
2009 2.50% Effective 2/22/2009
2010 2.50% Effective 2/28/2010
2011 2.75% Effective 2/27/2011
· Compounded total of 11.19%
· Employees will receive a $500 lump sum payment as soon as practical after ratification.
· Increases the on-call pay to $32 per day.
· Establishes call-out pay, of one hour minimum at basic rate, for network employees.
· Establishes provision for overtime pay after 11 consecutive hours worked.
Upgrades
· Overall 92% of Customer Service Representatives, more than 5000 employees, are upgraded:
o Upgrade Customer Service Representative I – All Other and Customer Service Representative II – All Other by $38.50 per week at top pay.
o Upgrade Business Customer Service Specialist I and Business Customer Service Specialist II by $38.50 per week at top pay.
o The Customer Service Representative I – All Other title, Customer Service Representative I – Dallas title and Business Customer Service Specialist I title will be combined into one wage schedule.
o The Customer Service Representative II – All Other title, Customer Service Representative II – Dallas title and Business Customer Service Specialist II will be combined into one wage schedule.
Pensions and Disability
· Pension band increases of 1.5% increases each year in 2009, 2010, 2011, 2012 for current employees.
· Company will offer a lump sum payment option for current employee in the banded plan.
· New hires hired 1/1/2009 or after will be covered under the BCB2 cash balance pension plan.
· Current employees and new hires retain the existing 52-week short term disability provisions.
Contract Improvements
· Adds increased flexibility for funeral leave.
· Adds Registered Domestic Partner as a member of the immediate family.
· Establishes a seniority tie-breaker based on Social Security Number.
· Removes 30-minute travel rule for temporary assignments. Time spent traveling on a temporary assignment, in excess of normal commute, will be paid as time worked.
· Improves part-time calculations for Vacations, Excused Days with Pay and Holidays. Calculated on time worked not time scheduled.
· Establishes a letter on call quality observation for Call Centers. The results of the observation must be covered with the employee within five (5) business days.
· Increases the notification to employees of a surplus for groups 50 or larger.
· Increases severance payment due to surplus to a minimum of $600 per year of service.
· Increases the amount of time that a former surplus employee has rehire rights to 3 years.
· Establishes a force rearrangement provision for Company owned retail locations, requiring that Seniority be utilized.
· Enhances the pay treatment for a voluntary transfer.
· Establishes a Four Day Work Week scheduling procedure.
· Establishes a letter reducing the charge back time to 91days for discipline in DMDR centers and Retail Stores.
· Establishes a District committee to discuss issues on scheduling in Retail Stores.
· Establishes a panel of arbitrators that will be jointly administered by the Company and the Union.
· Increases the notification to employees on schedule changes to 48 hours.
· Increases the amount of Union time and the number of Union representatives that can be off to conduct Union business.
· Increases the size of the Working Relations Committee to one representative from each local with a minimum of 4 Union representatives.
· Establishes a provision where the Union and the Company can establish committees to address concerns of mutual interest.
· Enhances the Non-Discrimination language.
· Eliminates the day before and day after rule for Floating Holidays and Designated Holidays (Unless Designated Holiday is scheduled by the Company).
· Enhances the amount of time a job vacancy must be posted to at least seven (7) days over a two (2) week period.
· Establishes a letter that the Union and the Company will meet in the Strategic Alliance Committee twice a year and may establish committees to address areas of mutual concern.
